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Tips for a great result

Selecting a puzzle-worthy image:

  • Custom puzzles make a lovely present promising a great deal of pleasure in recreating the memory as the puzzle pieces are joined back together., so be sure to select a photo that's really specific.
  • Divide the image into 3. If more than 2/3rds are black or grey or white, this is going to be a challenge that people might not thank you for.

If the photo is on your phone or camera:

  • Find the original photo in your gallery and select it. Then share it with us via email.
  • When you email it – iPhone will ask if you want to send it as a small, medium, large, or Actual-size photo. We need Actual.
  • Android/Samsung won’t ask so no worries there.
  • If it’s been saved to your computer, please send the image as an attachment using your normal email program. Again, choose the largest, highest-quality (original) option, if prompted.